Inside Dentistry Support®
This podcast is the direct line and learning platform for the team at Dentistry Support®. This is a private podcast channel not visible to the public.
Inside Dentistry Support®
Latest Episodes
S2 Episode 7: Burn the Ships: The Eligibility Standard
Sarah Beth, CEO at Dentistry Support, addresses the efforts of the eligibility team in episode seven of Inside Dentistry Support for Eligibility. She emphasizes the importance of thorough and accurate insurance verifications, drawing an analogy...
S1 Episode 3: Burning the Ships Commit to Culture
This episode of Inside Dentistry Support, hosted by Sarah Beth, CEO of Dentistry Support, explores the theme of unwavering commitment inspired by the story of Hernan Cortez burning his ships to conquer the Aztec Empire. Sarah Beth emphasizes th...
S5 Episode 6: Lead with Certainty, Not Convenience
In this episode of Inside Dentistry Support, host Sarah Beth Herman addresses the critical issue of leadership ownership at the organization. She highlights recent shortcomings in leadership, including missed metrics, lack of accountability, an...
S4 Episode 6: Words Are Deliverables Too: Mastering Precision on the Phones
In this episode of Inside Dentistry Support, CEO Sarah Beth Herman addresses critical feedback regarding communication issues, such as undocumented appointments and scheduling mishaps, impacting the dental practice. She emphasizes the significa...
S3 Episode 6: No Mystery Money: Why Precision in Posting Protects Our Name
In this episode of Inside Dentistry Support, host Sarah Beth Herman discusses the significant impact of clarity in the billing and accounts receivable (AR) team’s workflow. The episode addresses recent issues where tasks were incomplete, postin...
